Different market segments of the food and alcohol delivery service industry have different POS needs. What restaurants need differs markedly from what liquor stores need. In fact, liquor stores require more and different regulatory compliance, which means their POS system features need to address this and more. For this reason, United Banc Card of TN, LLC shares five important features for liquor store POS systems.
1. ID Verification
The legal drinking age in the U.S. is 21 years. Clearly, liquor store owners and managers understand clerks must verify proof of age before selling alcoholic beverages. POS systems assist this practice in a couple of different ways. First, they can remind the clerk to ask for ID in every transaction. Next, your POS can include a feature that allows the clerk to scan IDs for proof and record-keeping. Finally, you may be able to store the customer’s date of birth in their customer profile if your POS includes a customer relationship management (CRM) component, which is a feature unto itself.
2. Customer Relationship Management
Incorporating a CRM into your POS system allows you to do so much with the data you store. First, it allows for tracking and compliance of high-volume orders, especially those containing multiple cases of distilled alcohol. Additionally, you can mine the data to deliver personalized marketing campaigns, loyalty programs, sales, and upcoming events. The data you store is instrumental in targeting promotions that benefit both you and your customers. Without the information to support your efforts, you make these decisions based on assumptions or gut feel.
3. Reporting and Record-Keeping
Let’s face it. Alcohol sales come with lots of regulations. Before POS systems integrated numerous features, store owners and managers kept records by hand or disparate systems. With today’s technology, Saas features, and APIs, you can now leverage software to do the work for you. More than that, it can pull data from multiple sources to paint a complete picture of your business and how to manage it. We already touched on examples of this with customer management and high-volume sales. A POS system can also track data used for taxes, inventory, and more.
4. Staffing
When it comes to features for liquor store POS systems, staffing is a great tool. Staffing features can track employee hours and link specific transactions to employees. Moreover, you may be able to make system access permission-based. This means some employees may only sign in and process transactions while others can view reports, override transactions, and more. Plus, you can manage everything with just a few clicks.
5. Inventory and Vendor Management
One of the features for liquor store POS systems included inventory and vendor management. With the right system, you can monitor all your inventory, track incoming shipments, sales, and even vendors. This type of inventory control allows you to manage loss and be more efficient.
This list includes just a few examples of the possible features of liquor store POS systems. If you’re a Nashville area liquor store owner who wants to know how Harbortouch or a similar POS system can meet your business needs, call us today at (615) 476-0255. Or request a free demo to see the product in action.
